FAQ - Zenith Living LLC
What products do you offer?
At Zenith Living LLC, we offer a wide range of high-quality furniture for every room in your home. Our product categories include living room furniture, bedroom sets, dining tables, office furniture, and home accessories. We strive to offer stylish and functional pieces to suit various tastes and needs.
Are the images on your website representative of the actual products?
The images displayed on our website represent a portion of the products we offer. Due to the wide range of options available, some items may not be shown in full detail. For more information or additional images, please contact our customer service team. We are happy to provide you with more visuals and details.
Can I customize my furniture?
Yes, many of our products can be customized to meet your specific needs. From fabric choices to color options, we offer a range of customization possibilities. Please reach out to our customer service team to discuss the available customization options for your selected furniture.
How can I place an order?
You can place an order directly on our website through our secure checkout process. Alternatively, if you prefer personalized assistance, you can contact our sales team to help guide you through the order process. We accept various payment methods, including credit/debit cards and other secure online payment options.
What are your shipping options?
We offer various shipping options depending on your location and the size of the furniture. Shipping fees will be calculated during the checkout process, and delivery times will vary based on the destination. We aim to provide efficient and safe delivery to your doorstep.
Do you offer international shipping?
Currently, Zenith Living LLC ships to selected international destinations. For international shipping inquiries, please contact our customer service team, and we will be happy to assist with shipping options and costs.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your furniture, we offer a 30-day return or exchange policy. Please ensure the product is unused and in its original packaging. Certain items, such as customized furniture or clearance products, may not be eligible for return. Full details of our return policy can be found on our website or by contacting customer service.
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on the carrier's website. If you have any issues tracking your order, our customer service team is available to assist.
Do you offer assembly services?
Yes, we offer professional assembly services for most of our furniture. When placing your order, you can choose to add assembly services to your purchase. The cost for assembly will depend on the product and location.
Do you offer discounts or promotions?
Yes, we periodically offer promotions, sales events, and discounts to our customers. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media.
Can I see the products in person before buying?
At the moment, Zenith Living LLC operates primarily online, but we do have showroom locations in select areas. Please contact us to see if there is a showroom near you. You can also schedule a virtual consultation to see more details about the furniture you are interested in.
How do I care for and maintain my furniture?
Each type of furniture may require specific care instructions based on the material and finish. We provide care guides for all our products. For general maintenance tips, we recommend regularly dusting, using appropriate cleaning products, and avoiding direct sunlight or extreme temperatures to prolong the life of your furniture. For specific care instructions, please refer to the care guide included with your product or contact customer service.